Border Officer - Auckland | Auckland
|Position Type:||Ongoing - Full Time|
|Attachments:|| Border and Visa Operations - Border Officer - PD Jan 2020.docx (Word, 62KB)
|Application Close Date:||26-Jan-2020|
- Managing risk to protect our borders
- Permanent full time positions available at Auckland Airport
- Starting salary circa $66,676 (plus penal rates and opportunities for overtime)
Why work for us?
Immigration Border Operations sits within the Border and Visa Operations branch of Immigration New Zealand (INZ), a group within MBIE. Border and Visa Operations play a critical role in ensuring quality and up-to-date visa and border entry decisions. We ensure INZ's visa decision-making offices (both offshore and onshore), and its frontline operations at border operate effectively.
Immigration Border Operations helps the entry of legitimate passengers and keeps the risk offshore by working collaboratively with other teams in INZ and other border agencies. We also ensure risk is managed at the earliest point in the immigration process and provide assurance for the immigration system.
About the role:
There are two operational teams within Immigration Border Operations – an Offshore team and an Onshore team. Both teams are critical not only for managing risk with the large volumes of people that come through New Zealand's border, but also for creating a positive first impression of New Zealand.
Border Officers undertake both offshore and onshore duties.
A Border Officer rostered on Offshore duties would see you responsible for a range of tasks including analysing inbound passengers on high risk flights, interacting with targeted passengers prior to their arrival in New Zealand, making boarding decisions and assisting internationally based airlines with issues that arise at check-in.
A Border Officer rostered on Onshore duties would see you responsible for engaging with passengers on arrival, gathering information, investigating facts, assessing risk and then making a determination regarding whether the passenger meets New Zealand entry requirements according to policy and legislation. You will be responsible for applying Immigration legislation and policy in a fair and firm manner.
Full training will be provided to enable you to carry out these tasks.
Shift work and roster pattern:
All Border Officers are required to work on a rotating roster which includes weekends, night shifts and public holidays. You will be required to work an average of 40 hours per week on a rotating shift pattern that spans 24hours/7days a week operation. Your shift pattern may change regularly depending on training and operational requirements. The shift roster will be set by your manager. A large degree of flexibility is required and there are times that you will be required to work additional hours to complete the requirements of your role.
Currently in Auckland, Border Officers work 12 hour shifts, four days on then four days off.
Skills and experience required:
- Team work
- Flexibility and adaptability
- Energy, determination, self-awareness, resilience and the ability to multi-task to achieve organisational objectives
- The ability to communicate effectively with a wide range of people from a variety of backgrounds, cultures and socio economic groups
- Proven decision making ability
- The ability to analyse complex information
- Experience in writing high level quality reports under pressure
Applicants must be New Zealand citizens or New Zealand permanent residents and be eligible to obtain and maintain appropriate security clearances.
As part of the recruitment process you may be asked to: Supply a CV & Cover Letter, Complete an Application and Questionnaire form, Undertake a Video introduction Exercise, Attend a formal panel interview and agree to vetting and background checks.
How to apply:
Click on the APPLY button below in order to be directed to our online careers website. You may view a position description at this site, as well as complete the online application, and upload a CV and cover letter. If you have not uploaded both documents, your application will not be considered. For tracking and evaluation purposes, all applications must be submitted via our online process.
If you have any further questions email Sarah Hutcheson at Sarah.Hutcheson@mbie.govt.nz quoting ref: MBIE/1441146
Applications close 5pm Sunday 26th January 2020